At RquestR, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data.

Information We Collect

Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, phone number, and billing information.

Usage Data: We collect information about how you use our platform, including your IP address, browser type, access times, pages viewed, and the actions you take on our platform.

Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand your preferences and improve our services.

How We Use Your Information

Service Delivery: We use your information to provide, maintain, and improve our services.

Communication: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.

Security: We use your information to detect, prevent, and respond to security incidents and protect the integrity of our platform.

Compliance: We may use your information to comply with legal obligations and enforce our terms and conditions.

Data Sharing and Disclosure

Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. We use the following third-party services:

• OpenAI: We use OpenAI for AI functionalities to enhance our service offerings.
• AWS (Amazon Web Services): AWS provides us with hosting services, including RDS (Relational Database Service) and S3 (Simple Storage Service) for storage solutions.
• Vercel: Vercel is used for hosting our platform.
• Stripe: Stripe handles our payment processing to ensure secure transactions.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Your Rights

You have the right to access, update, and delete your personal information. You can manage your account settings through our platform or contact us directly at info@rquestr.com for assistance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform and updating the effective date.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@rquestr.com.